TWT Insurance Servicescall 1-760-205-3907

    Privacy Policy

    Effective date: January 1, 2024 · Last updated: January 1, 2024

    The Warner Twins Insurance Services, LLC ("TWT Insurance Services," "we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website at https://twtinsuranceservices.com (the "Site") or request insurance products or services from us.

    Information we collect

    • Contact information — name, postal address, email, phone, business name, CSLB license number.
    • Application information — coverage requested, business operations, payroll, revenue, claims history, prior carrier — used to obtain quotes from insurance carriers.
    • Technical information — IP address, browser type, device type, referring URL, pages viewed, cookies and similar technologies.
    • Communications — emails, call recordings (when disclosed), form submissions.

    How we use information

    We use personal information to: (a) provide insurance quotes and bind coverage on your behalf with carriers we represent; (b) service your policy (endorsements, COIs, claims); (c) communicate with you about your account or insurance topics; (d) comply with applicable insurance laws (including those administered by the California Department of Insurance); (e) operate, secure, and improve the Site.

    Information we share

    We share personal information with: (a) insurance carriers and wholesale brokers in connection with quoting, binding, and servicing your coverage; (b) service providers acting on our behalf (CRM, email, e-signature, payment processors, hosting) under written contracts; (c) regulators and law enforcement when required by law; (d) advisors (attorneys, auditors) bound by confidentiality.

    We do not sell personal information for monetary consideration. If we ever change this practice, we will update this policy and provide the disclosures required by California law.

    Your California privacy rights (CCPA / CPRA)

    If you are a California resident, you have the right to:

    • Know what personal information we have collected about you.
    • Request a copy or deletion of that information, subject to insurance recordkeeping requirements.
    • Opt out of "sharing" of personal information for cross-context behavioral advertising (we do not engage in this practice).
    • Correct inaccurate personal information.
    • Limit the use of sensitive personal information.

    To exercise these rights, email writingwithstaceewarner@gmail.com or call (760) 205-3907. We will verify your identity before responding.

    Communications consent (TCPA)

    By submitting a form or providing your phone number, you consent to receive calls, texts, and emails from TWT Insurance Services regarding your inquiry, including via autodialer. Message and data rates may apply. Reply STOP to opt out of texts. Consent is not a condition of purchase.

    Contact

    The Warner Twins Insurance Services, LLC
    170 Eucalyptus Ave, Vista, CA 92084
    (760) 205-3907
    writingwithstaceewarner@gmail.com